Talent Management

summary

As organizations across industries continue managing the transition to delivering greater value to customers and external stakeholders in the midst of legal and regulatory changes, industry consolidation, and massive workforce demographic shifts, the role and impact of talent management and succession planning practices have come under greater scrutiny. In order to proactively prepare for the unprecedented departure of executive talent while also develop future leaders to address the emerging business challenges, many companies have invested in the development of talent management and succession planning capabilities. For executive teams, board members, and HR/OD professionals, establishing the business case for these capabilities is critical as they must address the fundamental question of why talent management and succession planning practices are priority initiatives during this during this period of transition.

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This presentation presents findings and practical applications from our firm's semi-annual Talent Management Survey, which provides senior executive teams, board members, and HR/OD professionals with direct evidence of the impact of talent management and succession planning capabilities on financial, workforce, and customer service performance metrics. Participants will learn a practical framework of best practices across a series of capabilities, including talent assessment, role-based leadership development, top management team engagement, and onboarding practices. The presentation will conclude with presentation of several case studies highlighting the execution of talent management and succession planning best capabilities at prominent organizations.

learning objectives

Learn a framework of Talent Management Capabilities that distinguishes high-performing organizations;

Review a series of practical and evidence-based talent management practices for attracting, engaging, and retaining a multi-generational workforce;

Discover the impact of talent management and succession planning best practices on business performance metrics, including turnover, employee engagement scores, customer service, employee productivity, leader benchstrength, and internal/external hiring ratio for executive positions;

Learn the impact of best practices on leadership diversity metrics, including the percentage of executive and C-suite positions occupied by women and ethnic minorities;

Discover talent management and succession planning best practices from prominent companies; and

Learn strategies for applying the Talent Management Capabilities, including recommendations for policies, practices, and processes.